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Black Desert Northern Neutral Zone Knowledge

Lately many players are reporting the Black Desert Online crashing issue and complained it's literally unplayable. If you're facing the same predicament, don't despair. In this article, we'll walk you through 6 tried-and-tested fixes to get your game work again.

Fixes to try:

You don't need to try them all, just work the way down until you find the one that does the trick for you.

  1. Repair the game files
  2. Close background applications
  3. Update your graphics driver
  4. Clear the game cache
  5. Delete the xcorona file
  6. Perform a fresh reinstall of Black Desert Online

Fix 1 – Repair the game files

Game file corruption is known as the main culprit of game crashes, but it's often not hard to solve. You can select the platform you're using and follow the steps to validate your game files.

  • On Black Desert Online launcher
  • On Steam

If you're on Black Desert Online launcher

1) Open the Black Desert Online launcher and log in with your account. Then click the cogwheel icon on the right corner.

2) Click the Click to start button next to Repair Mode.

3) Click Yes.

Wait for the repair process to complete, and relaunch your game to see how it works. If the game still crashes, check out Fix 2 below.

If the Click to start button isn't clickable and displays in the grey state, you can force the repair mode in this way:

Navigate to the Black Desert Online installation folder (Usually C:/Program Files(x86)/Black Desert Online). Then, delete the version.dat file.

Follow the on-screen instructions to go through repairs. Then, relaunch your game and see if the crashing problem is solved. If not, please check out Fix 2.

If you're on Steam

1) Launch Steam and click the Library tab.

2) From the game list, right-click Black Desert Online and click Properties.

3) Click the Local files tab, and click Verify integrity of game files.

After the repairing process is done, you can launch the game to check if it's playable now. If not, head towards the next fix.

Fix 2 – Close background applications

When multiple applications are running in the background simultaneously, your Black Desert Online may crash due to limited resources or software conflicts. It's a good idea to shut down other unneeded programs before you start playing.

1) Right-click any empty space on the taskbar and click Task Manager.

2) Right-click the application you want to close and click End task.

Don't end any programs you're unfamiliar with, as they may be critical for the functioning of your computer.

Launch Black Desert Online and see if the crashing issue goes away. If not, continue with the next fix below.

Fix 3 – Update your graphics driver

Graphics card driver matters a lot to your gaming performance. A corrupted or outdated graphics driver can trigger various issues like game freezing and crashing. If you don't remember the last time you checked for driver updates, definitely do it now as it might fix the Black Desert Online crash right away.

There are two ways you can update the graphics driver: manually or automatically.

Option 1 – Update the graphics driver manually

Graphics card manufacturers keep releasing new drivers to tackle the compatibility issues with new game patches and improve the display performance. To get the correct graphics driver, you need to visit their websites:

  • AMD
  • NVIDIA
  • Intel

Then, find the graphics driver corresponding with your specific flavor of Windows version (for example, Windows 32 bit). Then, download it and install it step by step.

Option 2 – Update the graphics driver automatically

If you don't have the time, patience or computer skills to update your video driver manually, you can, instead, do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for your graphics card, and your Windows version, and it will download and install them correctly.

1) Download and install Driver Easy.

2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.

3) Click the Update button next to the flagged graphics driver to automatically download the correct version of that driver, then you can manually install it (you can do this with the FREE version).

Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system. (This requires the Pro version which comes with full support and a 30-day money back guarantee. You'll be prompted to upgrade when you click Update All.)

You can do it for free if you like, but it's partly manual.

The Pro version of Driver Easy comes with full technical support.
If you need assistance, please contactDriver Easy's support team atsupport@drivereasy.com.

Does Black Desert Online run smoother now? Or does the game still crash for no reason? If the latter, check out the next fix then.

Fix 4 – Clear the game cache

The corrupted game cache is also a common cause of Black Desert Online crashing. You can clear the game cache to see whether that stops the crash. Here's how:

1) Close your game client.

2) On your keyboard, press the Windows logo key and E at the same time to open the File Explorer.

3) Click Documents, and double-click the Black Desert folder.

4) Click the UserCache folder and press the Delete key on your keyboard.

5) Navigate to the Black Desert Online installation folder (Usually C:/Program Files(x86)/Black Desert Online). Then, delete the Cache folder.

Restart your game to test the issue. If it still persists, keep reading the next fix.

Fix 5 – Delete the xcorona file

Deleting the xcorona file works like a charm for many players stuck in the same Black Desert Online crashing situation. Give it a shot to see if this fix applies to your scenario as well.

1) Navigate to Black Desert Online installation folder > bin64 > xc > na > 1, and delete the xcorona.xem file.

2) Go to the Black Desert Online installation folder > bin64 > xc > na > 2, and delete the xcorona.xem file.

Now check if your game runs perfectly without any crashes. If this method still doesn't work, try the last one.

Fix 6 – Perform a fresh reinstall of Black Desert Online

If all else above couldn't stop the endless crashing, it's better for you to reinstall Black Desert Online, as this will solve stubborn underlying issues.

1) On your keyboard, press the Windows logo key and R at the same time to invoke the Run box.

2) Type appwiz.cpl in the field and click OK.

3) Right-click Black Desert Online, and click Uninstall.

After you uninstall the program, make sure to clean up the remaining files. This will take a few steps:

4) On your keyboard, press the Windows logo key and E at the same time to open the File Explorer. Then, type %appdata% in the top bar and press Enter.

5) Delete the BlackDesertOnline folder.

6) Type %localappdata% in the top bar of the File Explorer and press Enter. Then, delete the BlackDesertOnline folder.

So far you've completely removed the program. Download Black Desert Online again and the newly-installed game should be working without issues.

Hopefully you've solved Black Desert Online crashing on PC with one of the fixes. Any suggestions or questions are appreciated, and you can post them in the comment section below.

Black Desert Northern Neutral Zone Knowledge

Source: https://www.drivereasy.com/knowledge/black-desert-online-crashing-on-pc/